Quality Matters: The role of senior clinicians in delivering sustainable service improvement

Conference overview

Clinical leadership, on the wards and in the boardroom, is vital to meet the challenge of improving the quality of care in the NHS. This one-day national conference explored how clinicians develop and deploy leadership skills to deliver real quality improvements.
 
The magnitude of the twin challenges of improving quality whilst reducing cost is going to tax all but the best. How can senior clinicians ensure that service quality remains unimpaired whilst at the same time increasing productivity? Service delivery is unlikely to remain as is, so what steps need to be taken by clinicians to ensure that the NHS continues to meet the needs of patients?

Programme

Leading speakers in the field shared their improvement initiatives and inspiring perspectives.

  • 09.55 - Chair's introduction and welcome
    - Professor Robert Harris, Policy Director, Monitor
  • 10.00 - Keynote address: The Quality Challenge Ahead
    Professor Sir Bruce Keogh, NHS Medical Director
  • 10.30 - Cost reduction through intensive management of high risk patients: results of a Medicare Demonstration
    Professor Tim Ferris, Associate PRofessor of Medicine, Massachusetts General Hospital

  • 11.30 - Is zero preventable harm possible?
    Dr David Pryor, M.D., Chief Medical Officer, Ascension Health

  • 12.15: Session 1: Holding clinicians to account for performance
    Dr David Rosser, Medical Director University Hospital Birmingham NHS Foundation Trust
  • 12.15: Session 2: How the next generation of clinicians should see their role
    Dr Marcus Harbord, Consultant Physician, Chelsea and Westminster Hospital NHS Foundation Trust
     
  • 2.15: Session 3: Enhancing patient safety at Board level: challenges for medical directors
    Dr Jag Ahluwalia, Medical Director, Cambridge University Hospitals
  • 3.30: Session 4: Managing and monitoring the continuous improvement of care quality
    Ian Elliott, PwC, Forensic Partner
  • 4.30 Conference close

The event was awarded 6 study hours CPD accreditation by the Royal College of Nursing.